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ActiveHerb Inc. Careers

Sales / Account Manager (Supplements)

ActiveHerb is a leading US company dedicated to market dietary supplements based on traditional Chinese medicine. Our products are remarkably effective, safe, and affordable. Our market is growing. We have now opened a new customer service representative position to better serve our customers. If you share our passion for healthy living and strive for future career growth, this is a great opportunity.

This is either a full time or a part time position working Monday-Friday at regular business time. The job needs to be on site.

Job Description:

We are known for excellent customer service. You will continue to provide customer service in an efficient, accurate, and friendly manner.

Specific responsibilities include but are not limited to:

  • Answer incoming calls and emails.
  • Process orders for customers from calls, emails, and fax.
  • Resolve customers service and billing inquiries.
  • Print shipping labels.
  • Help ship the packages as needed.

Qualifications:

  • Excellent verbal/written communication skills.
  • Previous customer service experience preferred.
  • Proficient in online ordering, excel, and email etc.
  • Excellent interpersonal skills. Ability to listen to and build rapport with customers.
  • Ability to learn fast.

You need to be self-motivated, reliable, organized, details and results oriented. We value work ethic and integrity.

Compensation DOE. We also offer paid vacation, IRA, health insurance and more.

Learn more about us at www.ActiveHerb.com and www.ActiveHerbWholesale.com. Please reply with CV, compensation requirement, and documentation of your qualification to jobs@activeherb.com.