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What is the ActiveHerb Rewards Program?
ActiveHerb Rewards Program is our way to reward you for your contribution in a) purchasing our products to serve your health needs; b) referring friends to our products; c) submitting authentic and quality reviews.
You earn 5% in dollar value of every purchase excluding any shipping
cost. If you become a VIP member, you will earn 7.5% in dollar value
of your new purchases. Therefore, for every dollar you purchased you
earn 5 points for regular customers or 7.5 points for VIP members.
Can I apply the rewards to the current order I just placed?
No. The rewards is earned only after the order is placed. It can only
apply to your next orders.
When do my points appear on my account?
In most cases within 10 minutes after the purchase is completed, but
it may take up to 24 hrs.
I need to return some of my purchase. Do I get to keep my rewards in such cases?
No. Your rewards will be deducted accordingly.
I have made purchases before the Rewards Program is launched. Do I get
rewards for those orders?
No. Only purchases made after the launch of the program (Jul 16, 2018)
are tracked and counted for rewards.
How does it work?
You introduce ActiveHerb to your friends, they become our new
customers, and you get rewarded.
What do I need to do?
You simply need to send an invitation to your friends by email or
social media with a link we will provide you. You only need to have an
ActiveHerb account to get started. We take care of the rest. You can
find the referral link in your account.
How much do I earn for each referral?
For each successful referral you earn 500 reward points (=$5).
Do my friends get any incentive too?
Yes. To encourage your friends to become our new customers, we also
offer them $5 in rewards, which they can apply towards a purchase
within 30 days of creating a new account.
What do I count as a successful referral?
After your friends click the link you send, they will need to create a
new account (the referral program is for new customers only). Your
rewards points get added to your account after a friend makes a
purchase within 30 days of creating the new account.
How long do my friends need to register an account after clicking my link?
Your friends need to create a new account within 14 days of clicking
your link. And once an account is created, they have 30 days to make a
purchase in order for you to receive 500 reward points.
How can I share the link?
You can email as many friends as you'd like and/or post the link on
your social media profiles, blog posts etc.
I have referred friends in the past. Can I get rewarded?
We appreciate your previous referral. Unfortunately, we could not
track any referral before the launch of referral program (Dec 17th, 2018) so we cannot
offer any rewards for the past referrals.
I prefer word of mouth referrals. Can I get rewarded?
We really appreciate your word of mouth referral. But in order to have
the referrals tracked by our system, you need to send your friends a
unique link and ask them to start the purchase from clicking the link.
Writing Reviews for Rewards
How do I earn points for writing a review?
You simply click the "write a review" button on the page of the
product you would like to review. After submission of your writing,
we'll issue 500 points for any authentic and quality review. This
process may take up to 7 business days.
We reserve the rights to modify the terms of the Rewards Program,
block certain accounts in case of abuse of the program, and terminate
the program at a future date.
†These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Contents in www.activeherb.com is for information purpose only and are written to our best knowledge and expertise for the scientific accuracy. They are not to replace the advice of your physicians. The research cited in our contents are published in scientific journals and have not subjected to the FDA evaluation. We reserve the copyright to protect our contents. Any reproduction without in its entirety and without explicit credits to ActiveHerb is prohibited.