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AH rewards FAQ

What is the ActiveHerb Rewards Program?

ActiveHerb Rewards Program is our way to reward you for your contribution in a) purchasing our products to serve your health needs; b) referring friends to our products; c) submitting authentic and quality reviews.

Rewards General Information Rewards General Information
General information
Buy and get rewards Buy and get rewards
Make a purchase
Refer a friend and get rewarded Refer a friend and get rewarded
Refer a friend
Write a review and get rewarded Write a review and get rewarded
Write a review

General Information

What do I need to join the Rewards Program?
You just need to register an account with www.activeherb.com
I already have an account with you, do I need to do anything to join the Rewards Program?
No, you do not need to do anything else. You are automatically enrolled in the program.
Do I need to have an account in order to earn rewards?
Yes. You must have an account in order to earn and track your reward points.
How are the rewards recorded?
The rewards are recorded in the form of reward points.
What is the dollar value of points?
Each point equals one cent. 100 points equal one dollar.
How do I check the rewards I have earned?
Please login your account, you will be able to see your rewards under My Rewards tab.
How can I qualify for a VIP member?
As long as you earn 10,000 points you become a VIP member automatically.
How do I redeem the rewards?
You will be shown with the rewards you have earned at check out, you have the option to apply all or part of the rewards to your order. You can also choose to save your rewards for future uses.
Are the reward points going to expire?
Yes. Your rewards will expire if no purchase is made within the next 6 moths (or 182 days) with some exception.
What should I do if I have a question about my rewards?
You can contact our customer service by email at customer@activeherb.com
or by phone at 888-805-4372
We reserve the rights to modify the terms of the Rewards Program, block certain accounts in case of abuse of the program, and terminate the program at a future date.